Case Study
Oxfam Aotearoa

Founded in 1991, Oxfam Aotearoa is an NGO fighting injustices that keep people trapped in poverty across the Pacific region. Oxfam Trailwalker is a highlight of their fundraising calendar. This multi-day event sees teams of four walk 50km or 100km to raise money to end poverty and make a just, inclusive and sustainable world a reality. Over 80 support volunteers team up with Oxfam Aotearoa to deliver this life-changing experience.

Retaining volunteers so that they participate across multiple events throughout the year is so important yet can often be a big ask. Oxfam Aotearoa knows that engagement is a major factor driving volunteer retention. They also needed a reliable way to see a schedule of each day of Trailwalker, highlight which shifts volunteers had signed up for, view gaps in the roster and assign volunteers who they spoke with directly.

That’s where Be Collective came in. First, Be Collective worked with the NGO to scope out their needs for a platform. This process led to Be Collective developing and building a new scheduling and rostering feature. With Be Collective’s scheduling and rostering, Oxfam Aotearoa was able to:

  • Access a live volunteer calendar with at-a-glance view of the entire schedule
  • Update shifts and assign volunteers
  • Easily build and manage both fixed and flexible volunteer schedules
  • Create recurring rules, including multiple shifts with recurring rules

  • Be Collective then successfully partnered with Oxfam Aotearoa to deliver their 2021 Trailwalker event. Volunteers loved the Social CV feature which tracks and records volunteers’ efforts and skills utilisation. It allowed them to celebrate their achievements and tell the story of their personal social impact. They also really appreciated having easy access to their volunteering activity and skills gained all in the one place.

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